<aside> ⛔ The following content is still a work-in-progress and may change very much. Tread lightly and try not to take it seriously.
</aside>
To be effective in designing the website, we need to align ourselves with a common vision and goal. This set of questions are designed to enable us to carefully plan the design direction for the site.
●What is the purpose of the site?
●What are the goals of the site?
●How would you define a successful website for this project?
●What does success look like?
●How would you describe the site
●Who are the users of the site? (Primary and secondary users)
●How would you describe the users? (User characteristics, such as age, experience,
education, etc.)
●Why will they come to the site? (User needs, interests, and goals)
●When and where will users access the site? (User environment and context)
●How will users access the site? (User computer settings, such as connection speed,
resolution, etc.)
●What will users do on the site? (User tasks, content, features, and functionality)
●Which tasks are critical to users’ success on the website? (Criticality)
●Which tasks are most important to users? (Importance)
●Which features of the site will users use the most? (Frequency)
●Which features are prone to usability issues? (Vulnerability)
●Which tasks are critical to the organization’s success on the website?
●What will compel users to return to your website?
●Which tasks should users be able to accomplish easily with few errors? (Efficiency)
●Which tasks should users be able to finish quickly and efficiently? (Effectiveness)
●What level of satisfaction should users have after using the site? (Enjoyability)
●What is your vision of what the site should do?
●How would you describe your initial view of the project? What do you think the project
should entail?
●What prompted the redesign?
●Who will be the key point of contact?
●Are there any restraints, mandates, or guidelines for the site?
●Are there any sites you would like to model or a particular style that you prefer?
●What characteristics/attributes/attitudes should the site convey to users?
●Is the site currently accessible?
●What type of accessibility testing has been done?
●What types of accessibility tools are being used?
●Who is the key point of contact on accessibility issues?
●What level of resources is available for site updating and maintenance?
●Do you have content writers skilled in writing for the Web?
●Are there graphic designers on staff?
●Who will be responsible for programming and maintaining the site?
●Who is in charge of site marketing and promotion?
●Who will be responsible for analyzing your site analytics?
●Do you have a budget available for hiring or training staff?
●What are your hosting needs?
●Do you currently have a domain name or do you need a new one? Do you have the
budget to buy a new domain name?
●Are you currently using a content management system? If so, which one? If not, which
systems are you currently looking at?
●Are you currently logging Web metrics? If so, what metrics are you currently capturing? If
not, do you plan on adding them to your site?
●Do you currently have a search engine? If so, what type of search are you using?
●Do you have a budget for implementing new technology?
●Are there current mandates or deadlines in place requiring you to complete your project
by a specific date?
●Can you think of any issues that may arise that could delay your project completion? If
so, do you have a plan for ensuring that the project moves forward?
●When do you want to complete the project?
●Do you have the available resources to complete your project on time?
●Who will be responsible for managing the project plan and timeline?